FAQ
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All our items are made to order. Which means once you order we make it specifically for you! Production time typically takes about 2-4 days in production. Shipping typically takes 3-7 days.
T-shirts/ Hoodies Production Time: 2-4 days
Crops/Ringers/Baby Tees Production Time:
5-7 Days
Woven Blankets:
5-7 Days
CARE INSTRUCTIONS FOR APPAREL
Wash garments inside out, on cold water settings and no heat! This will ensure your garment will stay perfect!
RETURN/EXCHANGE POLICY
We do not accept returns or exchanges due to our products being made to order. The only exception is if there is a quality error on our end. Please reach out to us if there is an issue with your item within 7 business days. We will make sure to resolve it!
Email info@deecharmed.com
I ORDERED MULTIPLE ITEMS BUT I ONLY RECEIVED PART OF MY ORDER
We use a few different printing partners, please email shop.deecharmed.com@gmail.com for a second tracking number
I NEED TO EDIT MY ORDER
Unfortunately once the order is submitted we are unable to edit or cancel an order. Please make sure sizing and address information is all correct before placing an order.
DO YOU ACCEPT CUSTOM ORDERS?
Yes! Please email shop.deecharmed.com@gmail for custom orders or message us on instagram: _dcharmed1
I DIDN'T RECEIVE A TRACKING NUMBER
Nothing to fear! Your item is most likely on it's way. Sometimes we manually have to input tracking numbers. Please email shop.deecharmed@gmail.com